At Select Laptop, we aim to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return your used laptop within 14 days of receipt, provided the following conditions are met:
1. Conditions for Returns
1.1 The laptop must be in the same condition as received, without any of the following:
- Physical damage, such as dents, cracks, or scratches.
- Alterations or modifications, including changes to hardware or software.
- Missing components or accessories, such as chargers, cables, or manuals.
- Signs of misuse, improper handling, or tampering.
1.2 The laptop must include:
- All original packaging (boxes, inserts, etc.).
- Documentation provided with the product (manuals, warranty cards, etc.).
1.3 Proof of purchase, such as a receipt or invoice, must accompany the return.
2. Refund Process
2.1 Once the returned item is received and inspected, refunds will be processed within [Insert Timeframe].
2.2 The refund will be issued using the original payment method unless otherwise arranged.
2.3 Please note that any shipping fees incurred during the initial purchase are non-refundable.
3. How to Initiate a Return
To start a return:
- Pack the laptop securely in its original packaging.
- Ship the item to the address provided by our customer service team.
4. Important Notes
- Returns that do not meet the above conditions may be rejected.
- For questions or assistance, please contact our support team before initiating a return.
Thank you for choosing Select Laptop. Your satisfaction is our priority!
